We are constantly working on new Bitrix24 features. So, here's a list of updates.
CRM Store is a new tool designed for making online sales. Just send an SMS to your client with a link to the order. The client follows the link and pays the order online.
Add your company details to the order payment page
Now you can receive payments from your clients using the CRM Store. All you need to do is to configure payment methods and provide the client with his/her order information, including your company details.
Top Grossing Clients in CRM
Top Grossing clients report shows clients with the highest total amount of won deals. The data from this report may be useful, for example, when creating a loyalty program or making personal discounts.
Individual performance report
The Individual performance report helps you to rank your sales managers by the amount of won deals. Use the information form this report to evaluate the work results of each manager.
Robotic Process Automation (RPA)
Robotic Process Automation (RPA) is a form of business process automation in a company. You can automate almost any business process in your company, especially if it involves several participants. Creating workflows using the RPA tool is like working with automation rules in tasks or CRM.
Extensions for embedding the knowledge base to a section
There is an Extensions button in some sections. This button allows you to add a new knowledge base to this section.
New HD video calls
We are constantly working on the quality of the video calls. Now you can make video calls in HD quality in group chats absolutely free!
Also, we've increased the number of participants in group video calls to 24 for commercial plans subscribers! Free plan users can still use group video calls for groups of up to 12 employees.