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Outlook and Bitrix24 calendars (“authorization to Bitrix24” pop up troubleshooting)


To connect Bitrix24 calendar to Outlook - on the Bitrix24 Calendars page, choose personal calendar, company calendar or employee’s favorite calendar you want to configure to Outlook & click “Connect to Outlook” option in the left-side calendar menu.

Read more about how to connect to Outlook from Bitrix24 in our Training Course.

If “authorization to Bitrix24” requests pops up constantly in your Outlook, try to set there your Bitrix24 authorization details & click “remember”. If it doesn’t help - you will need to completely delete all synchronized data from Outlook & Bitrix24 to make sure the sync has been stopped:

  • open your Outlook , find Bitrix24 calendar - delete all tasks from this calendar;
  • delete this Bitrix24 calendar from Outlook;
  • check if your Outlook email is integrated with Bitrix24 CRM (CRM > Settings > Email Integration) – if yes, delete this integration.
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