top_en
Log In

Bitrix24Care

Start free

Termination of the domain zone change service

Starting from October 28, 2021, we stop providing the Bitrix24 domain zone change service.

What does it mean?

Bitrix24 can be registered in any of the 18 domain zones like:

  • Russia - .ru zone / bitrix24.ru
  • Belarus - .by zone / bitrix24.by
  • the European Union - .eu zone /bitrix24.eu, etc.

Now you cannot change the domain zone in your Bitrix24 address. For example, from myportal.bitrix24.ru to myportal.bitrix24.com.

What to do?

To change the domain zone you can use the following options:

  1. Register a new Bitrix24 account in the desired zone and keep working. The Bitrix24 service does not have geographical limits for registration.

  2. Each zone may have its own peculiarities:
    • Bitrix24 location zone may affect the speed of your access to the account.

    • Your local laws may differ from the rules of the domain location zone. For example, personal data laws and server locations are strictly regulated in some countries.

    • Each zone has its own vendor legal entity, its own Bitrix24 tools, available payment methods, prices and currency, and partner support.

    Therefore, take these peculiarities into account when registering in a particular domain zone.
  3. Migrate to the Bitrix24 On-Premise version and use your own domain.

  4. Switch to the Professional plan and use your own domain for your Bitrix24 account.
This helped
Thanks :)
Optional:
Article feedback
This didn't help
Sorry :(
Could you please tell us why:
Article feedback
I still have questions