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Sales Targets

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Sales targets are now available to commercial Bitrix24 CRM users. This means you can set goals for each of your sales agents and track their progress. Importantly, the quotas can be set in two different ways. First, you can enter a number of deals that have to be won for a set period of time. Or, if you prefer, the goal can be set as a required sales volume. 

Either way, having a set sales target is a great way to motivate your employees and Bitrix24 is one of the very few CRM systems that come with this option. 

To test this feature, please go to Start CRM page and scroll to the bottom.

Click on Configure Sales Target to configure target:

  • select target period - e.g. sales plan for a month or a whole year
  • set target: total sales or number of deals
  • sales target view: by employee, by pipeline, company wide

Add CRM users & set sales targets for them: 

The widget will show sales target progress bar. Click on + tab next to user name to open details:

To configure users access to Sales Targets please go to CRM > Settings > Permissions > Access Permissions, edit role & select access level for Sales Target. You can set access as personal target only, personal & department targets access, all or access denied. Please note that Update column for Sales Target allows to create & edit targets. 


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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners