Bitrix24 Helpdesk

Add messages to Feed

Bitrix24 Feed is a workspace where employees share updates, discuss topics, and access important information. You can publish posts, run polls, start workflows, and communicate with your team.

In this article:

  1. Go to the Feed section.
  2. Open the Message tab.
  3. Enter your text.

Add a title and message text

You can write a message manually or use CoPilot.

Add manually.

1. Enter the message text.
2. Click the icon to add a title.
3. Format the text using the editor or BB codes:

  • [SPOILER]text[/SPOILER] — hide the text in a dropdown menu.
  • text — highlight the text as a code.

Click CoPilot and describe your message. CoPilot will generate text you can publish or edit.


Use additional tools

  • Add files
    Upload files from your computer, Bitrix24 Drive, or external storage.
  • Create a document
    Create and edit documents, spreadsheets, or presentations.
  • Mention a person
    Tag users in the message. They receive a notification and others can open their profile or start a chat.
  • Highlight a quote
    Use quotes to reply or emphasize key points.
  • Add tags
    Use tags to organize messages and find them faster. For example, #reports.
  • Add a video
    Record a short video message. This is useful for announcements or updates.

Select message recipients

By default, messages are sent to all employees. You can change this setting in Bitrix24.
Bitrix24 Settings: New single section

To send a message to specific users:

  1. Click Add more.
  2. Select users, a department, or a workgroup.
  3. Click Save.

Check who has read the message

Click the read status icon to see who has viewed the message.


Manage the message

Open the message in the Feed and click Three dots (...). Choose an action:

  • Pin — keep the message at the top.
  • Add to favorites — save for later.
  • Go to message — open only this message.
  • Copy link — share the message.
  • Add recipients — include more users.
  • Edit — update the message.
  • Hide — remove it from your Feed (only for you).
  • Create task — turn the message into a task.
  • Delete — remove the message permanently.

In brief

  • Feed to share updates and communicate with your team.
  • Go to Feed > Message to create a post.
  • Add files, documents, tags, or videos.
  • Choose recipients: everyone, specific users, departments, or workgroups.
  • After publishing, you can track who has read the message.

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