Bitrix24 Helpdesk

Log in with your Bitrix24 address

Each Bitrix24 account has a unique address. It may include your company name, for example: mycompany.bitrix24.com, crm.mycompany.com, or mycompany.com. Use this address to log in to Bitrix24.

In the Cloud version, this option helps if your Bitrix24 account does not appear in the account list after you enter your login. In the On-Premise version, you can log in only by using the account address.

If you do not know your Bitrix24 address, ask your administrator or colleagues.

To sign in using the account address:

1. Tap Enter address.

2. Enter your Bitrix24 address, for example mycompany.bitrix24.com or crm.mycompany.com, and tap Continue.

3. Choose a login method:

  • Email or phone
  • Social network account
  • QR code
  • Single Sign-On

Tap Continue.

4. Enter your password and tap Continue. You will be logged in automatically.

If you do not remember your password, tap Forgot password. Bitrix24 will send a message to the email address linked to your account.

5. Enter the code from the email. You will be logged in automatically.


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