Create a new CRM entity from an existing one. For example, you can create a deal from a lead. New entities appear in the timeline.
Use this feature when you want to transfer customer data between CRM entities. For example, when a potential customer contacts you, you can create a lead. Once the customer is ready to discuss purchase details, you can create a deal and a contact from that lead.
- Open a CRM entity.
- Tap + in the bottom-right corner.
- Select Create from source.
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4. Select the entity you want to create.
5. Tap Continue.
If the new entity is missing fields required for data transfer, CRM will suggest creating them automatically.
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6. Review the suggested fields.
7. Tap Continue to finish.