Bitrix24 Helpdesk

Mobile tasks

In the Bitrix24 mobile app, you can manage all task work in one place. Discuss details with your team, save decisions, attach files, and track task status. All updates stay in one thread, so you don’t need to switch between tools.

In this article:


Edit tasks

Open a task and tap the field you want to update. Make your changes.

For example, you can:

  • Change the deadline
  • Attach a file

Manage task preferences

You can enable extra options to control task progress and deadlines.

  1. Open the task.
  2. Tap Three dots (...) > Task preferences.

Available options:

Require task status summary
The assignee must add a result (file, comment, or work report) before completing the task.

Require approval upon completion
When the task is completed, it goes to the task owner for review. The owner can approve it or send it back for revision.

Assignee can change deadline
The assignee can update the deadline at any time.

Skip weekends
If a deadline falls on a weekend or holiday, it moves to the next business day.


Delete tasks

Open the task, tap Three dots (...) in the top corner, and select Delete.


Use task chats

  1. Open the task.
  2. Tap Three dots (...) in the top corner.
  3. Select Delete.

Use task chats

Open a task and tap Task chat.

In the chat, you can:

  • Discuss the task
  • Share files
  • Make calls

To view all task chats:

  1. Open Messenger from the bottom menu.
  2. Tap Task chats.

This section shows all task conversations you are part of.

To find a specific task chat:

  1. Open Task chats.
  2. Tap the search icon.
  3. Start typing the task name.
  4. Select the task from the results.

Find tasks

Use search and filters to locate tasks quickly.

  • Search by name or description
  • Filter by status
  • Sort by activity, deadline, or new comments

Change task views

The mobile app supports three task views:

List
Shows key details like title, checklist, and priority.

Deadlines
Groups tasks by deadline in columns.

Planner
Displays tasks as a Kanban board with custom stages.

To switch views:

  • Tap Three dots (...) > Task view

Use quick actions in tasks

Press and hold a task in the list to open the action menu.

Available actions:

  • Complete the task
  • Send a ping
  • Pin the task
  • Disable notifications
  • Mark all notifications as read
  • Share the task
  • Delete the task

You can create and manage tasks in the Bitrix24 mobile app without switching to the web version.


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