Knowledge bases help you store important information for employees, such as regulations, work schedules, or report forms. Use it to collect, organize, and share data that simplifies the training of employees.
Creating a knowledge base in Bitrix24 is as easy as creating a Bitrix24 site. All you need to do is select a knowledge base template and edit its blocks, and add videos and images. Pages and categories can be created on the main menu page.
Go to Employees and open the Knowledge base tab to view the existing knowledge bases or create a new one.
Company knowledge bases
Instruct your employees to create a knowledge base for each department to keep all the essential information in one place.
Also, you can add a knowledge base to a workgroup or project. Use it to draw up the rules of communication between its members or add report templates to describe the results of the project.
Workgroup (project) knowledge bases
There is a counter of views in any knowledge base.
- Man icon — the number of unique visitors. If an employee opens the page three times, the counter will only count the first view.
- Eye icon — the total number of views.
