Bitrix24Care

Company knowledge base

Any company has its rules, instructions, FAQ, etc. that employees need to have access to. You can add all this information to a company knowledge base!

To create a company knowledge base, go to Company > Knowledge base section.

Click Create or the + button below.

The number of company knowledge bases you can create depends on your Bitrix24 plan. You can find all the information about Bitrix24 plans on the pricing page.

Select one of the standard templates, download a template from our Market or create a knowledge base from scratch.

Specify the knowledge base name and description, select a color theme and click Create:

You can edit the knowledge base sections in the menu by clicking the cogwheel button.

Read more in the article - Standard and nested menus.

Then you can add blocks with different items (text, image, video) to the knowledge base pages.

For example, you can use the blocks in the Team section to introduce your employees. This can help the new remote workers to learn more about their colleagues and contact them in case of any questions.
Read more in the article - Filling a knowledge base.

Click the cogwheel button in the right corner to open the knowledge base settings. Here you can specify its URL, select the main page and edit the design.

By default, all your company employees have full access to all company knowledge bases. You can configure access permissions to all knowledge bases or to the specific knowledge base.

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