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Bitrix24Care

Contact Center

Nowadays, companies use multiple tools to communicate with their clients or potential customers: messengers, social networks, telephony, email, etc. Bitrix24 collected all these tools in one section - Contact Center.

In the Contact Center section, you can configure webmail, telephony, create website widgets and CRM webforms as well as connect Bitrix24 with social networks and messages.

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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners