Rent a number to have an unlimited amount of incoming lines and to access extended phone number configuration settings (call recordings, CRM integration, call routing, etc.). Also, you can use the rented number as a default number for outgoing calls. You can rent phone numbers in about 58 countries.
How To Rent A Number
Go to Telephony > Connection > Rent a number.
Select a country/region where you want to rent a number.
Choose one of the number types (available types may vary for each country):
- Toll free
The system may request to upload additional documents (e.g. proof of address, passport or ID copy) for some regions or countries. Please follow the instructions (image size should not exceed 2000px). Submitted documents are usually processed by Fastcom LLC (our VoIP provider) within two business days.
- Hong Kong
- Republic of South Africa
- South Korea
Rented number as a default number for outgoing calls
You can set the rented number to be used as a default number for outgoing calls.
Number for outgoing calls can be configured under Telephony > Configure telephony > Telephony settings > Configure default numbers > Default number for outgoing calls. Here you can set any of available numbers as an outgoing call number shown to your clients when you call from Bitrix24 - e.g. you can substitute the main outgoing number.
- unlimited incoming phone lines
- unlimited incoming calls for each line
- internal extensions for your employees
- custom rules for incoming calls
- missed call notifications
- phone call recording
- incoming, outgoing, missed call statistics
- detailed statistics for each call
- CRM integration
- ability to connect physical phones