Read FAQ
NEW
Bitrix24 Support
Registration and Authentication
How to start
My Profile
Feed
Chats and Calls
Calendar
Bitrix24.Docs
Bitrix24.Drive
Bitrix24.Mail
Workgroups
Tasks and Projects
CRM
CoPilot - AI in Bitrix24
Contact Center
Sales Center
CRM Analytics (beta)
BI Builder
Sales Intelligence
Inventory Management
Marketing
Sites
Online Store (beta)
CRM + Online Store
CRM Store (beta)
Bitrix24.Sign
Company
Knowledge base (beta)
Automation
Workflows
Telephony
Market
Subscription
Settings
Enterprise
Mobile App
Desktop App
General questions
Bitrix24 On-Premise

Bitrix24Care

Company knowledge base: Access permissions

By default, all your company employees have full access to company knowledge bases. But you can configure access permissions for all company knowledge bases or specific ones.

Go to Company and open the Knowledge base tab. Then click the gear button and select Access Permissions.

Add a new role to customize access permissions for it.

Do the following:

  1. Specify the role name.

  2. Configure general access permissions for this role. Decide whether the knowledge base will be available for placement in different sections.
    Add a knowledge base to a section

  3. Click Add knowledge base permissions and select a specific knowledge base.

  4. Configure permissions for the selected knowledge base.

  5. Save the role settings.

After that, assign the added role to an employee or department.

Only account administrators can configure access permissions for company knowledge bases.

Check if you can edit access permissions for company knowledge bases on your plan.
Bitrix24 pricing

To configure access permissions to the workgroup (project) knowledge base, refer to this article: Workgroup knowledge bases access permissions.

Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free