Now you can configure access permissions to knowledge bases in different workgroups and projects. Decide which users should have access to edit the knowledge base and which users should not view it in the workgroup.

Click About workgroup > Roles and permissions to open the settings.

In this section, you can configure access to view, edit and delete the knowledge base. In addition, you can grant access to edit the knowledge base settings.

You can assign access to these actions to the workgroup owner, the owner and moderators, all workgroup members, or the authorized users.

If a workgroup is private or hidden, send a link to the workgroup knowledge base to a user who is not a member of this workgroup.

If a workgroup is public, any user can access its knowledge base without joining it.