Bitrix24Care

Filling a knowledge base

A knowledge base in Bitrix24 consists of pages connected with each other. You can add blocks with text and images to these pages. All pages are displayed in the knowledge base navigation menu.

Add pages

You can add a new page by clicking New page in the navigation menu.

You can also click the cogwheel button > Edit , then click the Add menu item to add a new page.

Read more in the article - Standard and nested menus .

Edit text

Click the text you want to edit and replace it with your text. You can use the toolbar to change the text formatting.

When editing a text, you can also add a link to another page of your knowledge base or any other external page.

Replace images

Click the image you want to replace. Then click the Upload button in the slider.

After that, you can edit the uploaded image – crop it, apply filters, add stickers etc.

Read more in the article - Graphics editor in Bitrix24.Sites.

Also, you can click Edit to replace the image in a specific block.

Actions with blocks

You can perform various actions with blocks by using the actions panel on the right. Click arrows to move blocks up or down, click the trash bin button to delete the block.

Click the Actions button to expand the actions menu.

Save to Blocks list option allows you to save a block as template and add it with all changes.

Read more in the article - Save blocks as templates and create folder structure.

Change the block design

Click the Design button to configure paddings, margin, background color, etc.

Read more in the article - New interface for working with site design.

Add a new block

To add a new block, click the Add block button.

Select a block type you want to add in the menu on the left.


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