Synchronize Bitrix24 Drive files and folders with your computer. Synchronization works both ways. After you edit files on your computer, the changes will be automatically applied to files stored on your Bitrix24 Drive, and vice versa.
How to enable synchronization
To synchronize Bitrix24 Drive with your computer, install the Bitrix24 desktop app. File synchronization will start automatically after the app is installed.
Bitrix24 for Windows, Mac and Linux
/ \ : * ? " ' | { } % ; & ~ # < > in their names cannot be synchronized. On Windows, don't add spaces at the end of file names, as it can make them difficult to delete.
Open the desktop app and click the cloud icon in the top-right corner. In the pop-up window, click the three dots (...) button, select your profile, and click Bitrix24 Drive settings.
In the Main settings tab, specify the folder where you want your files to be saved. This must be a local folder, for example, on the C:\ or D:\ drive.
Then select which action to perform after you click on a file. Decide whether to open the file or a folder containing it.
Here you can also enable the elastic drive option. It is a special way of synchronizing your files. When this option is enabled, files are not downloaded to your hard drive but take the form of shortcuts. They are downloaded as soon as you open them.
In the Synchronization settings tab, specify folders that will be synchronized with your computer. You can sync both private and shared folders. The Uploaded files folder is not synced as it contains files uploaded from your computer.
To start synchronization, click Apply.
In the sync window, you will see a list of files and the approximate time it will take to sync.
Synchronization features
Deleted file recovery. If you delete a file from your Bitrix24 Drive, it may reappear there. For example, user A deleted a file. At the same time or shortly thereafter, user B starts full synchronization. The Synchronize all option starts the full reconciliation of the local sync folder with Bitrix24 Drive. Thus, the deleted file will be restored in Bitrix24 Drive.
File version conflict. Conflict happens when two users simultaneously edit the same file with Drive synchronization enabled. The desktop app syncs the latest version of the file. Another version will be kept locally on another user's computer. Such a local copy includes the user name in the file name, for example, Contract (Stacy Smith).
To delete a local file copy and get the latest version:
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Delete all local copies of conflicting files. If needed, move them to another folder that is not synchronized with your Bitrix24 Drive.
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Disable synchronization.
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Delete the files from your Bitrix24 Drive.
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Re-enable synchronization.
How to disable synchronization
Click the three dots (...) button, select your profile, and click Bitrix24 Drive settings.
Click Disconnect Bitrix24 Drive. The files will remain on your computer even after you disable synchronization.
To disconnect a specific folder, switch to the Synchronization settings tab. Uncheck the box next to the folder name and click Apply.
Then specify whether you want to delete the folder from your computer or not.
If you disable synchronization for some time and then re-enable it,
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The files that you deleted from Bitrix24 Drive will be uploaded to Bitrix24 again.
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The files that you deleted from your computer will be restored in the same folder.
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The files that you deleted from both Bitrix24 Drive and your computer will be deleted forever.
In brief
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Synchronize Bitrix24 Drive files and folders with your computer.
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Synchronization works both ways. After you edit files on your computer, the changes will be automatically applied to files stored on your Bitrix24 Drive, and vice versa.
-
To synchronize Bitrix24 Drive with your computer, install the Bitrix24 desktop app. File synchronization will start automatically after the app is installed.
-
To enable synchronization, open the desktop app and click on the cloud icon in the top-right corner. In the pop-up window, click the three dots (...) button, select your profile, and click Bitrix24 Drive settings.
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The desktop app does not support .lnk, .tmp, .ini, .pl. file formats. Also, files or folders containing symbols
/ \ : * ? " ' | { } % ; & ~ # < >in their names cannot be synchronized. -
To disable synchronization, click the three dots (...) button, select your profile, and click Bitrix24 Drive settings. Then click Disconnect Bitrix24 Drive.