Use a booking form in Bitrix24 to let customers choose a time and book services. This helps you:

• Reduce manager workload. Customers book without calls or messages.
• Increase bookings. The form is available 24/7.
• Avoid errors. Data is saved automatically in CRM and the Booking section.
• Collect complete details. Customers fill in all required information.

Create a form

1. Go to Booking.
2. Click Booking extensions.
3. Select a form type:

• Auto select resource
  The form suggests available times and specialists. Customers can change the date or time if needed.
• Select from available resources
  Customers see all open time slots for a selected date and choose one. Use this when time matters more than the specialist.
• Select from all resources
  Customers choose a specialist, date, and time. Use this when a specific specialist is important.

Configure the form

After you select a form type, set it up:

1. Open the form settings.
2. In the Fields tab, click the pencil icon next to Select resource.
3. Click Select.
4. Choose a resource.
5. Click Save.
6. Add the fields customers need to complete.

Create and configure CRM form

Work with the form

1. Go to Booking > Booking extensions > All forms.
2. Click the menu (≡) and select Edit.

You can share the form in several ways:

• Add it to your website
• Post it on social media
• Send it to customers via messenger

Place CRM form on Bitrix24 website
Place CRM form on site created not in Bitrix24