Bitrix24 Helpdesk

Invite employees by email

Invite your team to Bitrix24 by email. There are two ways to send invitations:

  • Use the email app installed on your computer, such as Outlook or Apple Mail.
  • Use the Bitrix24 mailing service. Choose this option if you don’t have an email app configured.

The maximum number of users in the Bitrix24 Cloud version depends on your plan.
Bitrix24 plans and pricing
Number of users on Bitrix24 Cloud plans

By default, all users can invite employees to Bitrix24. The administrator can disable this option in the settings. Go to Employees > Company structure > Access permissions.

Web version
Mobile app

Invite via the email app

  1. Open the Invite widget and click Invite.
  2. Select Invite by email.
  3. Choose the department. When the employees accept the invitation, Bitrix24 automatically adds them to the selected department.
  4. Click Invite again. Your email app will open.
  5. Enter the email addresses you want to invite. You can edit the message before sending.
  6. Send the email.

Invite via the Bitrix24 mailing service

If you do not have an email app set up on your computer, use a different invite method or send invitations with the Bitrix24 mail service.

  1. Open the Invite widget and click Invite.
  2. Select Invite by email.
  3. Choose the department. When the employees accept the invitation, Bitrix24 automatically adds them to the selected department.
  4. Click Bitrix24 mailing service.
  5. Enter the email addresses of the employees you want to invite.
  6. Click Send.

You can track invitation status in the Employees section.

  1. Go to Employees.
  2. Select the Invited filter.
Invited

Invite via the email app

  1. Go to Menu and tap Plus (+).
  2. Select the department to which you want to invite the employees.
  3. Tap Other methods and select Email.
  4. Tap Invite. The email application will open. You can use the ready-made invitation template.
  5. Enter the employees' email addresses.
  6. Send the email.

Invite via the Bitrix24 mailing service

  1. If you want to send an invitation via the Bitrix24 webmail service, tap I don't have an email on this device.
  2. Enter email addresses separated by spaces if inviting multiple employees at once. Tap Next.
  3. Enter the names and tap Invite.

You can track the status of invitations in the Employees section.

  1. Go to Menu and open the Employees section.
  2. Select the Invited filter.

In brief

  • Invite employees to your Bitrix24 account by email. You can use two methods: your email app or the Bitrix24 mailing service.
  • You can invite employees by email from both the web version and the Bitrix24 mobile app.
  • Open the Invite widget, select Invite by email, enter the employees’ email addresses, and send the invitation.
  • If you do not have an email app set up on your computer, use the Bitrix24 mailing service to send invitations.
  • To invite employees, tap Menu > Plus (+) > Other methods > Email. To send the invitation through the Bitrix24 mailing service, tap I don't have an email on this device.
  • You can track the invitation status in the Employees section.
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