Read FAQ
NEW
Bitrix24 Support
Registration and Authentication
How to start
My Profile
Feed
Chats and Calls
Calendar
Bitrix24.Docs
Bitrix24.Drive
Bitrix24.Mail
Workgroups
Tasks and Projects
CRM
CoPilot - AI in Bitrix24
Contact Center
Sales Center
CRM Analytics (beta)
BI Builder
Sales Intelligence
Inventory Management
Marketing
Sites
Online Store (beta)
CRM + Online Store
CRM Store (beta)
Bitrix24.Sign
Company
Knowledge base (beta)
Automation
Workflows
Telephony
Market
Subscription
Settings
Enterprise
Mobile App
Desktop App
General questions
Bitrix24 On-Premise

Bitrix24Care

Firewall configuration

Some organizations may restrict Internet access due to security reasons. In this case, the firewall controls the incoming and outgoing network traffic based on predetermined security rules. In order to to be able to work with your Bitrix24 account, please make sure you have the following addresses allowed in your firewall:

  • *.bitrix24.com 
  • *.bitrix24.net (Bitrix24.Network, authorization)
International domains: 
  • *.bitrix24.de (Germany)
  • *.bitrix24.es (Spanish speaking countries)
  • *.bitrix24.com.br (Portuguese speaking countries)
  • *.bitrix24.cn (China)
  • *.bitrix24.in (India)
  • *.bitrix24.eu (Europe)
  • *.bitrix24.fr (France)
  • *.bitrix24.it (Italy)
  • *.bitrix24.pl (Poland)
  • *.bitrix24.id (Indonesia)
  • *.bitrix24.com.tr (Turkey)
  • *.bitrix24.jp (Japan)
  • *.bitrix24.vn (Vietnam)

Please note that the following addresses should be allowed as well in order to provide simultaneous work of such services like telephony, bots, open channels, videos: 

  • *.bitrix.info 
  • bitrix*.cdnvideo.ru 
  • *.cloudfront.net
Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free