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HD Video Conferencing

Using Video conferencing in Bitrix24, you can easily communicate, discuss projects, and negotiate with clients. Just create a conference and share its link with attendees.

This tool allows you to call people who are not registered in your Bitrix24.

On the commercial plan, up to 48 participants can join your conference. On the free plan, you are limited to 12 participants.
Bitrix24 pricing page

In this article, we'll show you:


Create a video conference

To create a new conference,

  1. Go to Company, open the Video Conferencing tab, and click Create.

  2. Specify the conference name.

  3. Invite the colleagues you want to join.

  4. Protect your video conference with a password to prevent unauthorized people from connecting to it.

  5. Edit the video conference invitation message by clicking the pencil button (✏️).

  6. Adjust the message text and click Save. Copy and send it to external attendees.

  7. The fields #CREATOR#, #TITLE #, #LINK# are filled in automatically.

  8. After configuring all the settings, click Create at the bottom.

You can also create a video conference from Bitrix24 chat. To the right of the search bar, click the Create button and select Video conference.
Create and configure Bitrix24 chat

For the correct functioning of video conferencing, you need a suitable browser.
Recommended browser for video calls

Start a video conference

To illustrate, consider an example of a veterinary clinic that offers a pet grooming webinar for clients. Create a video conference and open its chat. Here, you can copy the link to it and send it to external attendees.

Clients don't have to download anything or register anywhere. It would be enough to invite them via messenger or by email.

Regardless of the way you have created a conference, it is added to the list of your video conferences. Click Start when you are ready, and communicate with all the participants.


Join a video conference on your mobile

You can participate in video conferences from your mobile phone. Follow the link to the video conference.

Allow camera and microphone access. Enter your name and choose how you want to connect.

Open the video conference call menu (☰) to find these options:

  • Raise hand: Tap on this button to notify others that you want to say something. A hand icon will appear when you do this.

  • Attendees: Use this button to see the list of participants.

  • Copy invitation: Copy the conference link to invite other participants.

  • Change my name: Edit your name if you forgot to enter it or made a mistake.


Edit or delete a video conference

Go to Company and open the Video Conferencing tab to access the list of video conferences. Click the three dots button (...) and select Edit to make changes to the selected conference.

A panel will slide out on the right. Click the Edit button to change the conference name, list of attendees, password, or video conference invitation message. Once done, click Save.

To remove a video conference from the list, click the three dots button (...) and select Delete.


In brief

  • Bitrix24 Video Conferencing makes it easy to communicate with clients and colleagues.

  • Go to Company, open the Video Conferencing tab, and click Create to add a new video conference. Or, you can create a new video conference in Bitrix24 chat.

  • Share a link to a video conference with external guests. They don't have to download anything or register anywhere to participate in your video conference.

  • To edit or delete a video conference, use the action menu under Company > Video Conferencing.

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