Large companies often include multiple divisions, such as subsidiaries, regional offices, dealers, or franchise locations. Each division may have its own employees, workflows, and communication processes.
For example, a branch may use its own CRM while still operating as part of the same company. Some employees, such as accountants or regional managers, may work across several branches at the same time.
To simplify work in this type of structure, Bitrix24 offers the Branch Network feature.
With a branch network, you can connect multiple Bitrix24 accounts into one structure. You can quickly switch between branches from a single widget.
How the Bitrix24 branch network works
The main account in a branch network must use the Enterprise plan.
You can connect an unlimited number of Bitrix24 accounts with any paid plan as branches. If you connect an account on the Free plan, Bitrix24 activates a 15-day trial period for that branch.
You can:
- Connect existing Bitrix24 accounts to the branch network
- Create a new Bitrix24 account and connect it immediately
- Disconnect branches from the network
Administrators of the main Bitrix24 account can manage all branches. Branch administrators can also connect their accounts to the network.
Even though all branches are connected, each branch remains a separate Bitrix24 account with its own:
- Company structure
- CRM
- Feed
- Tasks
- Chats
- Integrations
- Other tools
This lets each branch manage its own workflows independently.
Employees can access only the branch where they work. They cannot view data from other branches or the main company unless they are added to those accounts.
To give employees access to multiple branches, add them to each Bitrix24 account they need to use.
Available branch actions
The branch menu includes these options:
- Copy address
- Invite employees
- Employees
- Structure
- Disconnect
We plan to add more branch management features in future updates.