Bitrix24 Helpdesk

Connect an existing Bitrix24 account to a branch network

You can connect any existing Bitrix24 account to a branch network.

Only a Bitrix24 administrator on the Enterprise plan can connect an account to the branch network. The administrator must also have administrator access in the Bitrix24 account being connected.

If you connect a Bitrix24 account on the Free plan, Bitrix24 activates a 15-day trial period for that branch. During the trial period, you need to upgrade the branch to a paid plan.

If you do not upgrade the branch within 15 days, Bitrix24 will block the account. To restore access, either disconnect the branch from the branch network or upgrade it to a paid plan.


Connect a branch

  1. In the Bitrix24 Settings widget, click Branch network.
  2. Click Connect or create a branch.
  3. A panel will open on the right. Click Connect.
  4. Select a Bitrix24 account linked to your Bitrix24 Network profile.
  5. Click Connect next to the account.

The Bitrix24 account will be connected to your company’s branch network immediately.

You can view all connected branches in the widget.

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