Read FAQ
NEW
Bitrix24 Support
Registration and Authentication
How to start
My Profile
Feed
Messenger
Start page: the Vibe
Calendar
Bitrix24.Docs
Bitrix24.Drive
Bitrix24.Mail
Workgroups
CoPilot - AI in Bitrix24
Tasks and Projects
CRM
Contact Center
Sales Center
CRM Analytics (beta)
BI Builder
Sales Intelligence
Inventory Management
Marketing
Sites
Online Store (beta)
CRM + Online Store
CRM Store (beta)
e-Signature
e-Signature for HR
Company
Knowledge base (beta)
Automation
Workflows
Telephony
Market
Subscription
Settings
Enterprise
Desktop App
General questions
Bitrix24 On-Premise

Bitrix24Care

Disable automation rules and workflow actions

Quick answer

Follow these steps:

  1. Go to the CRM section and click on the automation rules button.
  2. Select an automation rule on the Sales automation page. Click Actions - Disable.
  3. If you need to enable the automation rule again, select the option in the Actions menu.
  4. To disable several automation rules, click Group actions below the automation rule form, select automation rules you want to disable and select the action on the top panel.

Detailed answer

Go to the CRM section and click on the automation rules button.

Select an automation rule on the Sales automation page, click Actions - Disable.

The automation rule will be disabled. If you need to enable the automation rule again, select the option in the Actions menu.

To disable several automation rules, click Group actions below the automation rule form, select automation rules you want to disable and select the action on the top panel.


Disable action in the Workflow

Select an action in the workflow and click on the settings icon.

Click on the action menu in the top right corner and select Disable option. Don't forget to save changes.

The disabled action will turn gray. When you finish the configuration, click Save. If you disable the main action, the sequential actions will also be disabled. You can enable the action in the same way.


Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free