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Add department members to chats and channels

Configure automatic addition of all department employees to chats and channels. This helps new employees immediately receive important information and participate in work discussions.

If employees leave the department, they automatically lose access to a chat or a channel.

In this article:

Bitrix24 administrators and employees with access permissions to create and edit departments can add them to a chat and a channel.
Access permissions to the company structure


Add a new department to a chat

When creating a department in the company structure, you can immediately add employees to chats and channels.

  1. Go to the Employees section > Company Structure tab.
  2. Select Add > Department > Continue.
  3. Enter the department name and the description. Click Continue.
  4. Specify the department supervisor and employees. Click Continue.
    Create and change departments in the company structure

Specify which chats and channels to add the department to. You can choose from the list or create new ones.

Select a chat or a channel.

  1. Click Add.
  2. Choose a chat from the list and click Create Department.
  3. You will receive a notification that employees have joined the chat or the channel.

Create a chat or a channel. When creating a department, you can create a new chat or a channel.

  • The department supervisor will be the owner.
  • All department employees will automatically be added to the chat or the channel.
  • When new employees join the department, they will automatically join the chat or the channel.

Add an existing department to a chat

  1. Go to the company structure and select the department.
  2. Click Chat and Channels on the top right.
  3. Select which channel to add the department to. Click Add.
    Create and configure Bitrix24 Channels

In brief

  • In the company structure, you can set up automatic addition of all department employees to work chats and channels. This helps new employees immediately receive important information and participate in work discussions.

  • If an employee leaves the department, they automatically lose access to the chat or channel.

  • You can add an existing department or a new one to a chat or channel when it's created.

  • To add an existing department to a chat, go to the company structure. Select the desired department, click Chats and Channels, and specify where to add the department. You can choose a chat from the list or create a new one.
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