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Hotkeys and message formatting in Bitrix24 Messenger

Bitrix24 Messenger offers various chat options, including direct, group, and customer chats, channels, CoPilot chats, video calls, and conferences. You can use hotkeys to optimize your work and BBCodes to format messages.


How to use BBCodes tags in chats

BBCode is a markup language for formatting messages. It uses tags enclosed in square brackets. Here are some examples:

Highlight text in bold. Use the BBCode: [B][/B]. Put the text between [B] and [/B].
In formatting mode, the text will look like this: [B]Greetings, colleagues![/B]
After sending it, you will see: Greetings, colleagues!

Integrate link into text. Use the BBCode: [URL=][/URL]. Paste the link into the first tag after the equals (=) symbol. Place the text that will include the link between the tags.
In formatting mode, the text will look like this: Learn about available Bitrix24 plans on [URL=https://www.bitrix24.com/prices/]our site[/URL].
After sending it, you will see: Learn more about available plans on our site.

Highlight text in bold and italics. BBCode tags can be combined. For example, after sending [B][I]Text[/I][/B], you will see: Text.

Description BBCode tag Result
Bolded text [B]Text[/B] Text
Italicized text [I]Text[/I] Text
Underlined text [U]Text[/U] Text
Strikethrough text [S]Text[/S] Text
Link [URL=https://www.bitrix24.com/]Text[/URL] Text
Quote >>Text |Text
Combination of BBCode tags (combine two or more available tags) [B][I][U][S]Text[/S][/U][/I][/B]
[B][I]Text[/I][/B]
Text
Text
Emoji (this is not the full list, find more options on the web) :D

;-)


;-)
User mention [USER=111]Jack Johnson[/USER] Jack Johnson
Icon (.svg, .png, .gif, .jpg) [ICON=https://em-content.zobj.net/thumbs/120/apple/325/smiling-face-with-smiling-eyes_1f60a.png title=Smile]
Font color [COLOR=#ff0000]Text[/COLOR] Text
Font size [SIZE=16]Text[/SIZE] Text

Experiment with different versions of BBCode found online. Many of them work in Bitrix24 chats, though not all.


How to use hotkeys

Hotkeys are key combinations that let you perform actions quickly without using a mouse or context menus. You can cut and paste, copy, turn your microphone on and off, and do other tasks faster.

In the web version of Bitrix24, hotkeys are available only for chats and channels. In the desktop app, you can use them for chats, calls, and channels. Custom hotkeys cannot be added at the moment.

Send message. To view available hotkeys for chats and channels, go to Messenger > Settings (⚙️) > Shortcuts.

Format text. Select the text and press the corresponding key combination to change its style.

Description Windows macOS
Quickly edit the last message sent ↑ in the input field ↑ in the input field
Select the entire text CTRL + A CMD + A
Highlight text in bold CTRL + B CMD + B
Highlight text in italics CTRL + I CMD + I
Underline highlighted text CTRL + U CMD + U
Strike through highlighted text CTRL + S CMD + S

Video calls and conferences. For example, to turn on the microphone, press CTRL + SHIFT + A (Windows) or CMD + SHIFT + A (macOS). Repeat the combination to turn it off.

Description Windows macOS
Turn the microphone on/off CTRL + SHIFT + A CMD + SHIFT + A
Turn on the microphone temporarily (push to talk) Hold SPACE Hold SPACE
Enable/disable the screen sharing CTRL + SHIFT + S CMD + SHIFT + S
Turn the camera on/off CTRL + SHIFT + V CMD + SHIFT + V
Enable/disable call recording CTRL + SHIFT + R CMD + SHIFT + R
Raise/lower hand CTRL + SHIFT + H CMD + SHIFT + H
Collapse/expand call CTRL + SHIFT + C CMD + SHIFT + C
Enable Speaker or Grid mode, depending on the currently selected mode CTRL + SHIFT + W CMD + SHIFT + W
Enable/disable the sound coming from the attendees CTRL + SHIFT + M CMD + SHIFT + M
Open/close the list of attendees (in video conferences) CTRL + SHIFT + U CMD + SHIFT + U

Using BBCodes and hotkeys in Bitrix24 Messenger simplifies and speeds up your work. BBCodes let you format text, making messages more readable and structured. Hotkeys enable you to act quickly without needing to use the mouse or navigate menus.


In brief

  • Bitrix24 Messenger offers various chat options, including direct, group, and customer chats, channels, CoPilot chats, video calls, and conferences. You can use hotkeys to optimize your work and BBCodes to format messages.

  • BBCode is a markup language for formatting messages. It uses tags enclosed in square brackets. For example, to highlight text in bold, use the BBCode: [B][/B]. Put the text between the tags [B] and [/B].

  • Hotkeys are key combinations that let you perform actions quickly without using a mouse or context menus. You can cut and paste, copy, turn your microphone on and off, and do other tasks faster.

  • In the web version of Bitrix24, hotkeys are available only for chats and channels. In the desktop app, you can use them for chats, calls, and channels. Custom hotkeys cannot be added at the moment.

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