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Bitrix24Care

Keyboard shortcuts and message formatting

In web chats and Bitrix24 mobile apps for Windows and Mac, you can use hotkeys to speed up your work and format messages.

You can see available hotkeys in the chat settings > the Keyboard shortcuts tab.

Key combinations are available only for chats in a web version, and for chats and calls in the Bitrix24 app.

Hotkeys in the browser

Option Windows macOS
Switch to the search for a chat room ALT + 0 ALT + 0
Open chat from the list of recent chats ALT + [1-9] ALT + [1-9]
Cite the message CTRL + click message menu CMD + click message menu
Cite the text >> before the quoted text in the input field >> before the quoted text in the input field
Quick editing of a previous message ↑ in the input field ↑ in the input field
Inserting a name in the input field CTRL + click a user's avatar CMD + click a user's avatar
Use boldface for the highlighted text CTRL + B CMD + B
Make the highlighted text in slanted font CTRL + I CMD + I
Underline the highlighted text CTRL + U CMD + U
Cross out the highlighted text CTRL + S CMD + S
Change the layout of the highlighted text CTRL + E CMD + E
User menu output click a user's avatar click a user's avatar
Display all chats grouped by type click in the contact search field click in the contact search field

Hotkeys in the Bitrix24 mobile app

Calls
Option Windows macOS
Turn the microphone on/off CTRL + SHIFT + A CMD + SHIFT + A
Turn on the microphone temporarily (push to talk) Hold SPACE Hold SPACE
Enable/disable the screen display CTRL + SHIFT + S CMD + SHIFT + S
Turn the camera on/off CTRL + SHIFT + V CMD + SHIFT + V
Enable/disable call recording CTRL + SHIFT + R CMD + SHIFT + R
Raise/Lower Hand CTRL + SHIFT + H CMD + SHIFT + H
Collapse/uncollapse call CTRL + SHIFT + C CMD + SHIFT + C
Enable Speaker or Grid mode depending on the currently selected mode CTRL + SHIFT + W CMD + SHIFT + W
Enable/disable the sound, coming from the participants CTRL + SHIFT + M CMD + SHIFT + M
Open/close the list of participants (in the video conference) CTRL + SHIFT + U CMD + SHIFT + U

Chats
Option Windows macOS
Switch to the search for a chat room ALT + 0 ALT + 0
Open chat from the list of recent chats ALT + [1-9] ALT + [1-9]
Cite the message CTRL + click message menu CMD + click message menu
Cite the text >> before the quoted text in the input field >> before the quoted text in the input field
Quick editing of a previous message ↑ in the input field ↑ in the input field
Inserting a name in the input field CTRL + click a user's avatar CMD + click a user's avatar
Use boldface for the highlighted text CTRL + B CMD + B
Make the highlighted text in slanted font CTRL + I CMD + I
Underline the highlighted text CTRL + U CMD + U
Cross out the highlighted text CTRL + S CMD + S
Change the layout of the highlighted text CTRL + T CMD + T
User menu output click a user's avatar click a user's avatar
Display all chats grouped by type click in the contact search field click in the contact search field
Saved messages for notes click your avatar at the top left click your avatar at the top left

Send a message

You can configure hotkeys used for sending messages by clicking the Enter button at the bottom right corner. You can switch between Enter and Ctrl+Enter. Also, you can expand the text entry box by pulling its top margin.

Formatting messages with BB codes

  • [b]bold[/b]: bold
  • [i]italic[/i]: italic
  • [u]underline[/u]: underline
  • [s]cross out[/s]: cross out
  • >>: the text after the two angle brackets will be displayed as a quote.
  • [url=http://1c-bitrix.com]1C-Bitrix[/url]: 1C-Bitrix if a direct link is specified in the text of the message, it is automatically converted into a clickable link in the dialog.
  • link to image: if you specify a direct link to the image in the body of the message, a preview of that image will be shown in the dialog.
  • [icon=your-link-address title=description]: if you want to send an icon to the chat room, choose the desired icon on the http://emojipedia.org and copy the link to that emoji, then paste the BB code into the chat (supported formats: .svg, .png, .gif and .jpg).

    Read more in the article Add emoji to Bitrix24 chat.

Likes and emoticons

You can like messages and add emoji to your message by clicking the corresponding button.


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