Bitrix24 Helpdesk

List view settings

Customize the list view by clicking the settings icon and selecting the columns you want to display.

Choose the required options and apply the changes.

To use the same list view for other employees, enable the Apply for all users option.


Use sections

Sections help you organize list items into folders.

You can assign a section when you create or edit an item.

To create a section, open the menu next to Add and select the appropriate option.

To show or hide sections, use the corresponding option in the actions menu.


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