In Bitrix24, you can integrate mailboxes from different email service providers. In this article, we look at the step-by-step process on how to connect your Gmail mailbox to Bitrix24 and configure outbound mail through Google servers using SMTP.

Connect Gmail mailbox

To connect your Gmail inbox with Bitrix24, do the following:

1. Go to your Gmail, click the gear button, and select See all settings.

   

2. Open the Forwarding and POP/IMAP tab and enable the IMAP option. Don't forget to save your changes.

   

3. Next, go to the Webmail section in your Bitrix24 and select Gmail as your provider.

   

4. Click the Authentication button and sign in to your Google account.

   

5. Grant Bitrix24 the needed access permissions by clicking Allow.

   

6. Click Connect at the bottom to complete the process.

Done! Your Gmail inbox is connected to Bitrix24.

Configure outgoing mail via external SMTP

To send outgoing mail via Google servers using SMTP, create a separate password for the application. If you use such a password, Bitrix24 will have access to your emails and won't receive any other information from your Google account.

Start sending emails from Bitrix24 via the Google server in a few steps:

1. Enable 2-Step Verification in your Google account settings

   App passwords work only when the 2-Step Verification option is enabled. If you already use it, skip this step.

   Open your Google account settings. Under the Security tab, scroll down to the Signing in to Google section and enable the 2-Step Verification option by following the on-screen steps.

   
2. Create an application password in your Google account settings

   Open your Google account settings. Under the Security tab, scroll down to the Signing in to Google section and select 2-Step Verification.

   

   Scroll down to the App Passwords section at the bottom.

   

   There is an option to create an application password. Specify the name and click Create.

   

   As a result, you get a unique app password. Note that it is only shown once, and you will not receive it again. Therefore, do not close the window until you have connected Gmail to Bitrix24.

   
3. Configure SMTP server settings for outgoing mail in Bitrix24

   Go back to your Bitrix24 and open your mailbox settings. All that's left to do is to specify the app password you've created in the Password field of the Send using external SMTP section.

   

   Click Connect at the bottom to complete the process.

Done! You've successfully configured outgoing mail via the Google server.