You can connect messengers and social networks to Bitrix24:
- Live Chat
- Viber
- Telegram
- Facebook: connect messages
- Facebook: connect comments
- Instagram Direct
- Instagram Business account
- Apple Messages for Business
- Bitrix24.Network
This list will be expanded as soon as other messengers and social networks will release their public API.
Once the channels are connected, all customer requests will come to your Bitrix24 chat and will be processed in accordance with the settings.
