You can connect messengers and social networks to Bitrix24:
- Live Chat
- Viber
- Telegram
- Facebook: connect messages
- Facebook: connect comments
- Apple Business Chat
- Bitrix24.Network
- Microsoft Bot Framework (Skype, Slack, Kik, Twilio, GroupMe, SMS, email, etc.)
This list will be expanded as soon as other messengers and social networks will release their public API.