You can connect messengers and social networks to Bitrix24:
- Live Chat
- Facebook: connect messages
- Facebook: connect comments
- Microsoft Bot Framework (Skype, Slack, Kik, Twilio, GroupMe, SMS, email, etc.)
This list will be expanded as soon as other messengers and social networks will release their public API.
Unfortunately, you cannot connect your WhatsApp with Bitrix24 as WhatsApp doesn't provide the official public API. This API is needed to integrate messenger with other services. As soon as WhatsApp releases official public API, we will add the option to connect WhatsApp with Bitrix24.