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Add telephony credits

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Your Telephony balance can be recharged in Telephony > Balance and statistics:



You can buy 10$ or 30$ Telephony credit pack.

When your Bitrix24 Telephony balance falls below $3.00, the auto-recharge option will automatically add funds to your account.

The amount you first credit to your account will be the amount that will be topped up automatically (e.g. if you buy $10.00 of Bitrix24 Telephony credit, your account is re-charged with $10.00 when it falls below the threshold). You can check Bitrix24 telephony prices here.

You can purchase telephony credits with your credit card or via Paypal:




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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners