Bitrix24 Messenger is an app for secure communication and collaboration within a company. It combines all essential tools in one window, like chats, channels, video calls, CoPilot, tasks, and CRM.

Messaging is only available in work chats. If employees leave the company, they automatically lose access to Bitrix24.

The app offers additional features not available in the browser version of Bitrix24:

• Audio and video call recording
• Background and avatar selection for video calls
• Two-way synchronization between Bitrix24 Drive and your computer

In this article:

• Install Bitrix24 Messenger
• Connect multiple Bitrix24 accounts to the app

Install Bitrix24 Messenger

Download the app from the Bitrix24 website. It is available for various operating systems.

• macOS: Double-click the app icon and move it to the Applications folder. Confirm that you want to open the app and accept the license agreement.
• Windows: Double-click the app shortcut. Choose the folder where you want to save the app and wait for the installation to complete.
• Linux: Select the file and click Open in RPM Installation.

After installation, open Bitrix24 Messenger, accept the user agreement, and log in to Bitrix24.

Download Bitrix24 Messenger
Download and install Bitrix24 Messenger on macOS and Windows
Log in to Bitrix24 Messenger

Connect multiple Bitrix24 accounts to the app

If you work in multiple Bitrix24 accounts, you can connect them to the app. This allows you to quickly switch between accounts during your work.

You can connect Bitrix24 accounts to the app using:

• the top panel of the app
• the employee widget

1. Click the Plus (+) icon to open a new tab.
2. Select Add (+) in the top-right corner of the start page.
3. Enter your Bitrix24 address, login, and password.
4. Click Log in.

1. Click your photo in the top-right corner.
2. Click Three dots (...).
3. Select My Bitrix24.
4. Click Connect.
5. Enter your Bitrix24 address, login, and password.
6. Click Log in.

To log out or remove a Bitrix24 account from the list:

1. Click your photo in the top-right corner.
2. Click Three dots (...).
3. Select My Bitrix24.
4. A list of Bitrix24 accounts connected to the app will appear.
5. Click Three dots (...) next to the account and choose an option:
Log out—the tab with Bitrix24 will close, but the connection will remain in the list. You can reconnect later without logging in again. Remove from the list—the Bitrix24 account will be deleted from the list. To reconnect, you will need to log in again.