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Bitrix24 On-Premise

Bitrix24Care

Log in to Bitrix24 mobile app

Work away from your computer anywhere in the world with the Bitrix24 mobile app. All you need is Internet access.

Depending on the initial registration method, log in to the account using the same method. For example, if you registered Bitrix24 using social networks, log in using this method.

You can download the Bitrix24 mobile app here.

Log in to the account in the mobile app

There are several ways to sign in to the mobile app:

  • Click Sign in and enter your login as a phone number or an email. Then click Continue and enter your password. Click Continue once again.


  • If you registered your account using one of the social networks, click Sign in and select the desired service to log in. If necessary, log in to the service and allow access to the application.

If you have registered through a particular service, select that service when you sign in. We recommend that you specify email in the account you registered through the social network. In this case, you will be able to set a login and a password for the authorization and use them to sign in to your account.

  • Use QR code to log in. Click the QR code icon and click Scan the QR code. Go to the account and open the employee widget. Then go to the Log in from your phone section where you need to scan the QR code with your smartphone.
  • Read more in the article: Connect the mobile app account using a QR code.

  • Log in using your Bitrix24 address, for example, test1234.bitrix24.com. Click Enter address and specify it in the special field.
  • Enter your username:

    • A username in Bitrix24 On-Premise version can be a simple login (for example, your first and last name), but it can also be an email address - it depends on how you were registered in the system.
    • The username in Bitrix24 cloud version is an email address, a phone number, or authorization through social networks. If all of these data are linked to a Bitrix24 account, you can login using any of them.
    • If you do not know your Bitrix24 address, ask the administrator.

      Your Bitrix24 address can be entered with or without https://.

      If your Bitrix24 has two-step authentication, you will need to enter a one-time code from the Bitrix24 OTP application or a backup code.

      Read more in the article: Two-step authentication (OTP).

      How to add several Bitrix24 accounts

      Click the ... button in the upper right corner. Click Switch account - Add or select the account from the list.


      How to delete an account

      Go to the list of accounts, swipe the account from right to left and click Delete.


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