On-Premise licensing changes for clients

In order to continue providing quality and timely product updates we are switching Bitrix24 On-Premise license to a subscription model from September 1, 2022.

While prices for all editions remain the same, the annual renewal of your product key calculated at 25% of the edition price will be mandatory.

What will change?

• Bitrix24 On-premise license will switch to a mandatory yearly subscription instead of the one time fee with optional paid access to updates.

• New Bitrix24 On-Premise Enterprise Unlimited users edition will no longer be available for purchase.

• Below is the summary for the major changes to the End User License Agreement (EULA), starting from September 1, 2022:

  1. We generally updated the text of the terms, added structure to the sections, and changed the order of the sections where necessary.
  2. EULA was supplemented with section “Definitions” at the beginning, which is aimed to ease the general understanding of the EULA.
  3. The section 2 is supplemented with special usage conditions for the Product components (please refer to §2.1.3.).
  4. Transition rules for Renewals and Upgrades of your license edition and type described in §2.1.4.
  5. Now you can find the description of the Updates in §2.1.7.
  6. Please note that we include in EULA a new subsection 2.2. (License types and terms) dedicated to different types of licenses, which are now:
     (a) Subscription License, which is a license that allows you use the Product for a limited time period. When such period expires, your On-Premise Product will be locked if you don’t renew your Subscription License. This type of license reflects our new subscription model which will be effective on September 1, 2022. For details, please refer to §2.2.1.
     (b) Standard License. Your current commercial license will turn into Standard License on September 1, 2022 unless you renew it to Subscription License type. For details, please refer to §2.2.3.
     (c) Limited License is provided to the User only in case and from the date of provision of the Standard License. For details, please refer to §2.2.4.
     (d) NFR-License. For details, please refer to §2.2.5.
     (e) Trial Version. For details, please refer to §2.2.6.
  7. In §2.3. you can find a description of the License Extensions.
  8. §9.2. “Export Control and Compliance with Laws” was amended in compliance with regulations.
  9. A clause dedicated to the changes to the EULA was amended and moved to the section 4 (please refer to §4.3).
  10. In clause 7.2.2. we described measures Bitrix24 can take at its sole discretion and without any notice if you violate the terms of the EULA.
  11. We clarified the ways we may use to send you legally significant notifications including connected with the EULA in section 13.

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