Bitrix24 Helpdesk

Free plan

Bitrix24 Cloud includes a free plan and several paid plans.

Every new Bitrix24 account starts on the Free plan by default. You can start using Bitrix24 immediately after you create an account.

The Free plan includes these limitations:

  • Cloud storage: Each account includes 5 GB of storage.

  • Limited functionality: Some tools are not available on the Free plan, including time management, sales automation, telephony, and Market.

You can view the full feature list and compare plans on this page.

FAQ

What does “cloud version” mean?

The cloud version lets you use Bitrix24 as an online service. Your data is stored in secure data centers, and no installation is required. You can work in Bitrix24 directly from your browser.

With the cloud version, you can quickly create an account without managing maintenance or security yourself.

What happens if I don’t log in to my Free account for a long time?

If no one logs in to a Bitrix24 account on the Free plan for 50 days, the account is automatically deleted.

After deletion, you have 7 days to restore the account by contacting Bitrix24 Support.

To prevent deletion, keep the account active and continue using it regularly. Accounts with active paid plans are not deleted.

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