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Synchronize users' contacts with iOS Contacts app

Use CardDAV to synchronize users' contacts on iOS devices. This protocol allows users to access and share contact data on a server.

  1. Set up a CardDAV account on your device and connect to your Bitrix24 account to automatically sync contacts with the Contacts app.
  2. Go to Employees section > Settings > Synchronize with CardDAV.

Follow the instructions to set up your device to support CardDAV:

Synchronize manually
Synchronize using Mobile app
  1. Go to Settings > Contacts Accounts > Add Account.
  2. Click Other > Add CardDAV Account.
  3. Enter your Bitrix24 account address, login, and password.
    If you are using two-step authentication, use the password specified in the user profile: Application passwords > Contacts.
  4. Tap Next in the top right corner to finish.
  1. Open the Bitrix24 mobile app and go to the More section.
  2. Tap Settings > Synchronize.
  3. Select Synchronize contacts and allow downloading a configuration profile.
  4. Navigate to Settings > Profile Downloaded > Install on your device.

To edit or deactivate the account:

  1. Go to Settings > Contacts > Accounts.
  2. Select the account that contains your Bitrix24 account address.
  3. Apply changes or disable the Account toggle.

To delete the account from your device:

  1. Go to Settings > General > VPN > Device Management.
  2. Select your Bitrix24 account under Configuration profile.
  3. Tap the Remove profile button.
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