Bitrix24 Helpdesk

BI Builder settings

In BI Builder settings, you can manage key dashboard and report options:

Go to BI Builder > Settings > General preferences.

Default dashboard date range. Set a default time period for dashboard data, such as a year, month, or week. If you don’t set a range, dashboards show data for the past year.

You can also set a custom range for a specific dashboard:

  • Open the dashboard list.
  • Click Menu (≡).
  • Select Settings.
  • Choose a date range.
Shorter date ranges usually load faster.

Report language and time zone. Choose the language for labels, metrics, and interface elements in reports. Set a time zone to keep dates and times consistent.

To update these settings:

  • Click Change.
  • Select a language and time zone.
  • Save your changes.
Reports reload after the update. This may take a few minutes.

Update data. Click Update data now to refresh data in all dashboards. Hover over the button to see when the next update is available.

Encryption key. The encryption key links your Bitrix24 data to BI Builder. If you think the key is compromised, refresh it to keep your data secure.

If all keys were removed by mistake, refresh them to restore access.
Manage keys in BI analytics

Dashboard groups and parameters. Dashboard groups organize reports by topic. Each group links to a specific Bitrix24 tool or section.

Parameters help you filter data and control what appears in reports.
Configure dashboard parameters in BI Builder

Open report settings to:

  • Configure parameters
  • Choose where the dashboard appears in Bitrix24
  • Manage visibility

Configure access permissions for BI Builder


In brief

  • Open BI Builder > Settings > General parameters to manage dashboards.
  • Set a default date range to control how much data dashboards display.
  • Choose a report language and time zone for consistent analytics.
  • Refresh data manually when you need the latest metrics.
  • Update the encryption key to maintain secure access.
  • Use dashboard groups and parameters to organize and filter reports.
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