Bitrix24Care

FAQ: Workgroups and projects

Workgroups and projects in Bitrix24 allow you to organize collaboration work. You can invite colleagues, assign tasks, share files, etc. This helps simplify team coordination and gather all data in one place.

In this article:


Difference between a workgroup and a project

The main difference between a project and a workgroup is the ability to set deadlines.

  • In a workgroup, you can discuss issues related to a specific department or the entire company.
  • In a project, you can organize team work: link the project to tasks, set deadlines, assign responsible persons, and monitor the process.

Who can create workgroups/projects

Any user can create workgroups and projects and invite participants. The number of workgroups and projects is unlimited.

Create a workgroup and a project


Who can view workgroups and projects

There are three privacy levels for workgroups and projects:

  • Public — the project is visible in the list. Any employee can join.
  • Private — the project is visible in the list. Any employee can request to join.
  • Hidden — the project is not visible in the list. A user can join it by invitation only.

These levels help determine who can view and join the workgroup/project.

The Bitrix24 administrator can view and manage all workgroups and projects by enabling Admin Mode.
Assign admin permissions


How to archive a workgroup/project

1. Open the project.
2. Go to About Project > About Project.
3. Click on the Actions > Edit Project tab.
4. Click Advanced Settings.
5. Find the Project Type section. To archive the project, check the Archived box. To unarchive, uncheck it.
6. Click Change.

Archived workgroups and projects do not appear in the general list. You can find them using the Archived filter.


How to delete a workgroup/project

1. Open the project.
2. Go to About Project > About Project.
3. Click on the Actions > Delete Project tab.
4. Confirm the action again.

The Bitrix24 administrator can view and delete any workgroups and projects when enabling Admin Mode.
Assign admin permissions


How to leave a workgroup/project

1. Open the project.
2. Go to About Project.
3. Click on the Actions > Leave Project tab.


How to remove a member from a workgroup

Only the owner can remove a member from a workgroup, and the project supervisor can remove a member from a project.

1. Open the project.
2-3. Go to About Project > Members.
4-5. Select the member and click Menu (≡) > Remove.



How to invite external users to a workgroup

You can invite external users to created extranet workgroups as usual. Creating new extranet workgroups is not available.

To organize collaboration with external teams and clients, use the new tool — collabs. They include all necessary tools: chats, files, tasks, and calendar.
Collabs: Getting started


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