In Bitrix24, you can set up automatic deletion of chat messages. Specify the retention period after which messages will be deleted. This helps to:
- Protect confidential information, like passwords and personal data.
- Remove outdated discussions, such as vacation schedules and temporary agreements.
- Free up space in chats and simplifying the search for important information.
Enable auto delete messages option
You can enable auto delete option in:
- One-to-one chats
- Group chats
- Collabs
Auto delete messages option can be enabled in new and existing chats.
In a new chat. When creating a new chat, enable the Auto delete messages option.
Select the period after which messages will be deleted.
In an existing chat.
Open the chat sidebar. Select the Auto delete messages option. Specify the time period.
All chat participants will receive a notification. This chat will be marked with a special icon.
Edit settings or disable auto delete messages option
The settings can be changed by:
- Any participant in personal chats.
- Creators and administrators of group chats and collabs, as well as Bitrix24 administrators.
Open the chat. You can change the settings in the chat sidebar. Click the clock icon.
Disable the Auto delete messages option or change the deletion period.
When changing the auto deletion period:
- New messages are deleted according to the new rules
- Old messages retain the previous deletion period
When disabling auto delete option:
- New messages are not deleted
- Old messages continue to be deleted according to the previously set rules
When you change the settings, all chat participants will receive a notification.
