You can connect Viber with Bitrix24 and get customers' messages in Bitrix24 Chat. Create a new Viber account or connect an existing account via Viber bot.
To do that, click Contact center > Viber.
Follow these steps to connect your Viber with Bitrix24 open channel.
Create Viber bot
- Create a partner account.
If you already have a partner account, just log in and skip this step.
- Enter your phone number that will be used for a partner account. Your clients won't see this number.
- You will get a message with a verification code in the Viber mobile app. Enter this code.
- Enter your email address and password.
- Click Create Bot Account.
- Fill out the form.
- Click Create and your Viber bot will be created. Copy the Private token. You'll need it to connect this bot to Bitrix24 account.
How it works