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Bitrix24 On-Premise editions comparison

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Bitrix24 On-Premise editions are ideal for organizations ranging from 50 to 50,000 employees in size.

There are three Bitrix24 On-Premise editions: Bitrix24.CRM, Business and Enterprise.

You can compare Bitrix24 On-Premise editions on Bitrix24 On-Premise: Editions and pricing page.


Bitrix24.CRM edition

Unlike the Cloud version, Bitrix24 On-Premise edition is fully customizable (in the front-end of the product you can change logo, color scheme, layout, menu structure, page content, add or remove gadgets, modify CRM menu and fields, etc.). The On-Premise version can be hosted on a remote web server of your choice, or deployed on a local network (even with no or limited access to the Internet).

Feature-wise, the On-Premise edition includes more tools and modules compared to the Cloud version.

Bitrix24 On-Premise edition is sold as a lifetime license (one-time fee). Each commercial license key of the On-Premise version comes with a free 1-year subscription for premium technical support and product updates.

Bitrix24.CRM On-Premise edition can be used by up to 12 users.

You can find more information about Bitrix24.CRM On-Premise edition advantages here - Bitrix24 On-Premise: Editions and pricing.

Bitrix24.CRM On-Premise edition lifetime license costs $1'490.



Business edition

Bitrix24 On-Premise Business edition includes all the features of Bitrix24.CRM edition, but in addition, you get:

  • More users - 50-500 users can be added to Bitrix24 On-Premise Business edition account instead of 12 Bitrix24.CRM users.
  • External users - the Extranet access provides a secure, separate space where workgroups can be shared with external users such as clients, partners, freelancers and other service providers. All of the same functionality is available in Extranet groups, but these third parties are able only to see the workgroups which they are a part of, and the various users of those groups.
  • e-Learning - the e-Learning feature enables you to create online training courses, conduct tests, and certify users. You can create an unlimited number of online training courses and tests for your employees or people you invite in your extranet. All results achieved by an employee/participant are registered and can be tracked in a journal.
  • Helpdesk - Bitrix24 comes with a professional helpdesk service that lets you organize technical support services and create a transparent and efficient system for service requests. Support tickets can be created by filling out a special form in the intranet, or via email using a mailbox set up to handle the creation of support tickets.
  • Active Directory, SSO, MS Exchange, Sharepoint Sync - Bitrix24 integrates closely with MS Outlook tasks, contacts, and calendars (the two-way integration utilizes SharePoint lists based on SOAP). The MS Exchange Server 2007/2010 Connector serves to synchronize calendars, tasks and contacts in your intranet from MS Exchange Server. Besides, Bitrix24 integrates with Google and Apple products through its support of CalDAV and CardDAV formats. Our product also supports Active Directory/LDAP integration which provides your portal with a centralized method of data management.

Bitrix24 On-Premise Business edition lifetime license costs from $2'990 to $14'990 (depending on a number of users).

You can find more information about Bitrix24 On-Premise Business edition advantages here - Bitrix24 On-Premise: Editions and pricing.



Enterprise edition

Bitrix24 On-Premise Enerprise edition includes all the features of Bitrix24 On-Premise Business edition, but in addition, you get:

  • More users - 1000-unlimited number of users can be added to Bitrix24 On-Premise Enterprise edition account instead of 50-500 Bitrix24 On-Premise Business edition users.
  • Multiple Divisions - this extremely useful feature allows separating versions of intranet portals for each division or department. This functionality was specially designed for companies with multiple offices and branch locations which need to have a larger degree of autonomy. In essence, each branch can have its own intranet that has a separate structure and design. Employees can get access to their company's intranet, the intranet of their department, and, depending on the settings, the intranets of other departments.
  • Web-Cluster - Bitrix Web Cluster provides a flexible solution with the real-time scalability of the specific resources (the database or web server) which need to be expanded, simply by adding new machines to the cluster. Read more about this feature in our Blog.

Bitrix24 On-Premise Enterprise edition lifetime license costs from $24'990 to $59'990 (depending on a number of users).

You can find more information about Bitrix24 On-Premise Enterprise edition advantages here - Bitrix24 On-Premise: Editions and pricing.

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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners