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Bitrix24Care

Transfer knowledge bases

You can transfer your knowledge bases from one Bitrix24 account to another. All you need to do is to export a knowledge base from one account and then import the knowledge base archive file to another one.

How it works

Go to the Knowledge base section > Knowledge bases > select a knowledge base you want to transfer > click Actions > Export.

Click Export to create an archive file.

Click Download to download the zip file.

Go to another Bitrix24 account > click Knowledge base > Knowledge bases > click the cogwheel button > Import knowledge base.

Done! Now you can use the transferred knowledge base.

Important:
  • Knowledge base import is available at any Bitrix24 plan.
  • Knowledge base export is available at commercial plans only.
  • Only the knowledge base itself, its structure and design are exported.
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