Bitrix24 Helpdesk

Copy knowledge base pages

When creating a knowledge base, you may need to add different pages with the same structure. In this case, it is convenient to copy the original page and edit it further.

  1. Go to the Employees section > Knowledge base tab.
  2. Select the knowledge base, click the Actions button > View pages.
  3. Find the page you want to copy. Click the Actions button > Copy page.
  4. Keep the copied page in the same knowledge base, or move it to another one. Pick the knowledge page in the pop-up window and click Copy at the bottom.

Once the page is copied, fill it with new content.
Filling a knowledge base


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