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Bitrix24 On-Premise

Bitrix24Care

Workgroup chat

In Bitrix24, you can create a special chat linked to each workgroup or project. All members of the workgroup or project will be added to the chat automatically.


Enable the workgroup/project chat

To enable the chat option for the existing workgroup, go to Workgroups > select a workgroup or a project > click Edit Workgroup in the Actions menu next to the workgroup name.

Click Extended parameters.

Tick Chat in the Features section. Click the Change button.

Else, you can open this section right in the workgroup. Click About project.

Select Edit project in the Actions menu.

The chat button will be added to the workgroup menu.

Also, this chat can be found in the conversations list. All members of the workgroup are added to the chat automatically.

You cannot invite new users to the workgroup chat, you need to add them to the workgroup.

Disable the workgroup/project chat

You cannot quit the workgroup chat, you can only disable the workgroup chat notifications. The workgroup chat can be disabled the same way as it's enabled in the workgroup/project settings.

Only the workgroup owner can disable the workgroup chat.

When the workgroup chat is disabled, there will be a notification saying that the workgroup chat is no longer linked to the workgroup.

In this case, the chat is automatically converted to a regular private chat. You can now leave this chat or remove users from it.

Read more in the article - Private chats.
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