Invite your colleagues to Bitrix24 for collaborative work.
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Number of users on Bitrix24 Cloud plans
By default, all employees can invite new users. Administrators can disable this under Employees > Company structure > Access permissions.
This article explains how to invite new users on the web and mobile.
Ways to invite employees
To add new employees, open the Invite widget and select a method.
Invite via link.
- Select Invite via link.
- Enable the Allow registration via link option.
- Select a department by clicking Add. When a user accepts the invitation, they will be instantly added to the chosen department.
- Click Copy link.
- Save the settings.
There are some additional settings:
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Request administrator confirmation to join: New users won't be able to log in without admin confirmation.
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Don't require confirmation for domains: Users with emails from specified domains can log in without admin confirmation.
Invite via email. There are two ways you can invite users via email:
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Using an email app installed on your computer, such as Outlook or Apple Mail. The email will be sent from your business address, increasing recipient trust.
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Using Bitrix24 email service. This is suitable if you don’t have an email app on your computer.
Invite employees by email
Invite via SMS.
- Enter the employee's phone number, which will be used as their Bitrix24 login.
- Specify their first and last name.
- Select a department, and the employees will be instantly added to it after signing in.
- Click Invite.
If you need to invite multiple employees at once, click Invite in bulk. Specify phone numbers, separating them with a space.
Add new user. Fill in the employee's details (name, email, position, department). An invitation will be sent to the specified email. Enable to allow login without admin approval.
To have an employee automatically added to a specific workgroup and department, select them from the list.
Add to workgroup. Invite users and add them to a specific department or workgroup. Use this method if you have already created departments and workgroups in Bitrix24.
Invite Bitrix24 partner. Bitrix24 partner is a special user who helps you customize Bitrix24 for your company.
Specify the partner email and click Invite. We will check to see if the email address belongs to a real partner. After that, they can access your account.
Invite Bitrix24 Partner
To add new employees, tap More and select Invite. In the mobile app, you can use these methods:
- Link
- SMS
- QR code
Invite via link.
- Select a department where you want to add your employee.
- Tap Invite by link.
- Choose who and where to send the invitation link, such as via messenger.
- Tap Send.
- The invitation message will appear in the chat.
Invite via SMS.
- Select a department where you want to add your employee.
- Tap Other methods.
- Choose SMS, and Bitrix24 will open your contacts.
- Select the necessary contacts or enter new phone numbers. Check the box.
- Tap Continue.
- Verify that the contact name is written correctly. Employees will see this name in Bitrix24.
- Tap Invite.
Invite via QR code.
- Select a department where you want to add your employee.
- Tap Other methods.
- Choose QR code.
- Show the QR code to the employee or send it in any convenient way.
Invitation counters
The Employees section has two counters: Invited and Pending confirmation. These help you track who hasn’t accepted the invitation yet and quickly approve new users joining Bitrix24.
Invited. The counter shows the number of users who haven't accepted the invitation yet. It is displayed in the employee list and the Invite widget.
Click on the counter to see the list of invited users. If a person hasn’t seen the invitation, you can resend it. If you entered an incorrect email, delete the invited user and send the invitation to the correct email. To do this, open the Menu (≡) and select Delete.
Pending confirmation. The counter shows the number of users who have accepted the invitation but need admin approval.
The administrator can confirm or decline the login. Open the Menu (≡) and select an action:
- Confirm log in: The user will be able to log in to Bitrix24.
- Decline log in: Use this option if you invited the wrong person. The invited user will be deleted from Bitrix24.
Dismiss users
The Employees section has two counters: Invited and Pending confirmation. These help you track who hasn’t accepted the invitation yet and quickly approve new users joining Bitrix24.
To open filters, tap the magnifying glass icon.
Invited. The counter shows the number of users who haven’t accepted the invitation yet. You can resend the invitation, change the email or department, or delete the employee. Tap the three dots (...) and select the action you need.
Pending confirmation. The counter shows the number of users who have accepted the invitation but need admin approval.
To approve access, tap the checkmark. To decline, tap the cross.
In brief
To organize teamwork in your company, invite employees to Bitrix24.
You can invite employees using both Bitrix24 desktop and mobile apps.
On the web, there are several invitation methods: by link, email, phone number, bulk invitation, or assigning to a department or group.
In the mobile app, employees can be invited via link, email, SMS, or QR code.
Check invitation status using the Invited and Pending confirmation counters.
The Invited counter shows the number of users who haven’t accepted the invitation yet. Only administrators and employees who sent the invitations can see this counter. Administrators can see all the invitations, while regular users can view only the ones they sent.
The Pending confirmation counter shows the number of users who accepted the invitation but need admin approval. Only account administrators can see this counter.
