If employees no longer work at your company, you can terminate their access in Bitrix24. They will lose access to Bitrix24, but all their tasks, conversations, and files will remain. This helps preserve the work history and transfer responsibilities to another user.

Terminated employees can be found in the user list marked as "Dismissed".

Dismiss an employee

Only a Bitrix24 administrator or a user with the access permission can dismiss an employee. This can be done from their personal profile or the employee list.
Access permissions to the company structure

From the employee list

1. Go to the Employees section.
2. Click the Menu (≡) icon next to the employee > select Dismiss.
3. Click Dismiss employee to confirm.

From the employee's personal profile

1. Open the employee's profile. Click Actions > Dismiss.
2. Click Dismiss employee.

If you didn’t transfer the employee’s responsibilities before termination, you can do it afterward. Assign a new responsible person for tasks, CRM items, files, and other data.

Transfer the dismissed user's email address
Reassign CRM items from dismissed users
Delegate the dismissed user's tasks

Dismiss an employee with active webhooks

You can dismiss an employee with active integrations (webhooks A webhook is a piece of code that tracks changes on one website and sends that data to another.) the same way as any other employee: from the employee list or from their profile.

When you dismiss an employee with active integrations, Bitrix24 shows a dialog box. You can choose to disable the integrations or keep them active.

To dismiss an employee with active webhooks:

1. Go to the employee list.
2. Next to the employee's name, click Menu (≡) > Dismiss.
3. Choose one of these options:
   • Keep integrations and dismiss
   • Disable integrations and dismiss

Disable integrations and dismiss. The employee is dismissed like any other user, and the integrations stop working.
Dismiss an employee

Keep integrations and dismiss. If you keep the integrations active, Bitrix24 transfers them to a system user, and the integrations continue to work.

The system user is a service account that Bitrix24 automatically creates when you dismiss an employee who has active integrations. The system user gets the permissions required for the webhooks to keep working.

To view the list of employees with active integrations:

1. Go to the Developer resources section.
2. Click Integrations.

If another employee edits an integration (webhook) that is assigned to the system user, Bitrix24 reassigns the integration to that employee. After that, the system user no longer manages it.

View tasks and activities of a dismissed employee

Even after termination, you can view:

• Your conversations with a dismissed employee
• Tasks they participated in
• Meetings they attended
• Files they created
• Feed posts
• Groups they were part of

To access this information, open the employee's profile. By default, terminated employees may be hidden. To display them in the list, the Bitrix24 administrator must enable the Show terminated employees in the employee list option.

1. Click the icon next to Bitrix24 or your company name and select Settings.
2. Go to the Employees > Invitations tab.
3. Enable the Show terminated employees in the employee list option. Save changes.

1. Go to the Employees section and click Menu (≡) > View profile.
2. Select the required section, such as Drive or Tasks. To access the chat, click Conversation history.

Rehire a dismissed employee

1. Go to the Employees section.
2. Click the Menu (≡) icon and select Hire.

To rehire an employee from the personal profile, click Dismissed > Hire.