Evaluate the REST load in Bitrix24

Statistics tool can evaluate the load on your Bitrix24 by the third-party applications and integrations.

Go to the Applications > Developer resources section in the left menu and click the Statistics tab.

In this section, you can view the number of requests for each webhook, external integration or application.

REST load statistics section is available to administrators only.

By default, these statistics are displayed for the last 14 days.

However, you can use the filter and view statistics for the last 60 days. The maximum step in each selection should not exceed 14 days.

How it works

You can see on the graph that a certain PBX app is causing the high load - 313 thousand REST requests per day.

Open the filter and select this application. When hovering over the graph, you can see that this PBX application selects over 13 thousand CRM companies per day (REST method -

Let's see how many calls were made per day. Open the filter and specify the telephony.externalcall.register REST method in the Event name field. You can see that there are only 22 calls.

In this case, it is a good idea to contact the developer of the integration. This is probably a bug, or this application needs optimization or adjustment.

Read also:

Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free