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Password recovery


In case you forgot your Bitrix24 password or your password is not accepted by the system, you can always reset it via the special form. Here is how:

  • First, click forgot your password link.
  • In the password recovery form you need to type in the email address you have used to log in to Bitrix24.
  • If you’ve typed the email address correctly, you'll get the following message:
  • Now you should open Bitrix24 password recovery email in your inbox & click the link provided inside:
  • You’ll see the new password creation form (make sure you type in the new password correctly twice).
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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners