When an account is created, it is given a random name (3rd level domain), for example b24-wkwnk9.bitrix24.com.
You can change this name to a more suitable one, such as my-company.bitrix24.com. If this domain is available, you can change it for free once.
Also, you can change the Bitrix24 address in the corresponding section on the Settings page:
Note that after changing the domain, the following services will stop working:
- Open Channels - they should be reconnected.
- All widgets on websites (Online Chat, CRM forms, callback) - they should be reinstalled.
- Application webhooks - they will need to be recreated.