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Invite employees or guests to a collab

Collab is a place to work with external teams and clients. Here you can chat, share files, set tasks and schedule meetings within one project.

For example, you work in an architectural firm and are designing a new apartment complex. Invite contractors, landscape designers and clients to the collab. All participants will be able to quickly solve working issues.

To assign employees who can invite users to the collab, configure access permissions.
Configure access permissions to a collab

Invite employee

Follow the steps, please:

  1. Open the collab chat and click Add (+) in the upper right corner. Select the Employees tab.
  2. Choose employees from the list or use Add button.
  3. Click Invite. The employee will get into the chat room automatically.

Invite a guest

You can invite an external contractor or a client that is not in your Bitrix24 account to the collab. Click Add (+) in the upper right corner and open the Guests tab.

You can invite an external user only by email in the On-Premise version of Bitrix24.

There are three ways to invite a guest:

By the link. Click Copy link and send it to the guest in a convenient way. If you want to deny access to the old link, click the Update icon to the right of the Copy link button. A new link will be generated and the old one will be deactivated.

By phone number. Enter your phone number and click Invite. The guest will receive an SMS with an invitation link to the collab.

By email. Enter the mailbox address and click Invite. The guest will receive an invitation email.

Invite guests to collab

The history of invitations is recorded in the collab chat. When a guest accepts the invitation, a notification will appear in the chat. Users who have not yet accepted the invitation will be displayed in the list of collab participants. Icons of such guests are highlighted in green color so they can be distinguished from Bitrix24 employees.

If the guest has confirmed the invitation, the role "Guest" will be displayed. If not, the profile will show "Invitation not accepted".


In brief:

  • Collab is a place to work with external teams and clients.

  • Open the collab chat and click Add (+) in the upper right corner, select the Employees tab.

  • You can invite an external contractor or a client that is not in your Bitrix24 to the collab. Click Add (+) in the upper right corner and open the Guests tab.

  • You can invite an external user only by email in the On-Premise version of Bitrix24.

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Use a collab chat Manage collab files Work in a collab calendar Collabs: Getting started Create a collab Work with collab tasks Sign an electronic document in a collab FAQ: Collabs and extranet workgroups Configure access permissions to a collab Join a collab as a guest