Bitrix24 Helpdesk

What's new? October 2025

Here's what we've done in October.

Bitrix24 Boards in mobile app. Boards created in Bitrix24 on your computer are now available in the mobile app. You can find and open a board in any element where it is attached, such as tasks, chats, or the Feed. All boards accessible to you are stored in the Files section.

You can work with the board just like on a computer: create flowcharts, add text, emojis, stickers, and more.

Bitrix24 Boards: Interface and features

Messenger

Bitrix24 Chat: new interface and features
Create a task or an event from a message

Contact Center

Limit on the number of open conversations per agent
Obtain consent for personal data processing in Open Channels

Inventory management

Allocate access permissions for Inventory management
Print Inventory management documents
Current stock report
Inventory report

Bitrix24 e-Signature

Bitrix24 e-Signature: Getting started
Create and send an electronic document for signing

CRM Forms

Сollect customer consent via a CRM form
Place CRM form on Bitrix24 site

Frequently asked questions

FAQ: Bitrix24 settings
FAQ: BI analytics and BI Builder
FAQ: Bitrix24 Market apps

Other updates

BI Builder datasets: Call assessment
Product catalog
Employee widget

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FAQ: Bitrix24 Support Print Inventory management documents FAQ: Booking Bitrix24 Boards: Interface and features Current stock report Access permissions to Inventory management settings What's new? September 2025 Configure access permissions to Inventory Management